Support

This page contains detailed information about how to use, update, and troubleshoot your Aodyo products. We try to keep it as accurate as possible, and we hope it will serve you well.

Below you can find the Sylphyo user guide in printable form, a FAQ that may be helpful for troubleshooting, and all updates for our products.

If despite these resources you can still find no solution to your problems, you may want to explore our community forum, where all Sylphyo users meet and discuss, or even directly contact us at sup_remove_port@ao_remove_dyo.co_remove_m.

Last software update

Sylphyo 1.0.2 (24 April 2017)

Minor corrections (keys and key-bend)

To install the update, click on the link below corresponding to your operating system, then follow the instructions:

Click here for more details and former versions.

User guide

Last updated: 24 April 2017.

Frequently asked questions

General questions

The Sylphyo is wireless – but is it Bluetooth compatible?

No: Bluetooth is not good enough for instrumental performance. The Sylphyo uses a proprietary wireless system (hence the receiver device) that is very reliable, with a negligible response time (less than a millisecond).

Is there a fingering for my instrument?

If you already play the recorder, the whistle, the saxophone, the clarinet, the oboe, the flute, or the hulusi, you will find a fingering close to your instrument.

Otherwise, if you have a less common instrument and you think it is possible to adapt its fingering to the Sylphyo, contact us and we'll design something together.

The Sylphyo only has eight note keys. Can I still play any note?

Of course, you can play the twelve notes of the equal temperament system used in most Western music.

In addition, as the Sylphyo allows techniques such as key-bending, you can perform some other notes as well (for instance, you can bend some of these notes upwards by moving your fingers a bit outside note keys).

How does the mouthpiece work? Is there a reed system?

The mouthpiece of the Sylphyo is quite simple: you just blow into it like a recorder. Thus, there is no actual or simulated reed.

This means that, for the moment, you will not be able to finely adjust pitch, perform vibratos, or squeak (however, you can already perform fluttertongues and other articulation-related effects).

Note that the mouthpiece is removable: in the future, you will be able to replace it with an active mouthpiece equipped with sensors that will make these effects (and more) possible. This active mouthpice is currently being developed, but once it is available, you will be able to simply buy it and install it onto your Sylphyo.

Installation issues

I unboxed the Sylphyo and turned it on, but when I try to play I hear no sound

Even though it features a headphone output, the Sylpho isn't yet able to synthesize its own sounds. For now, it only works as a MIDI controller; that is, it allows you to control the sound of a synthesizer or of a computer to which it is connected, via the receiver device. Please refer to chapter Getting Started in the user guide to install your Sylphyo.

Note, though, that Aodyo plans to sell (by mid-2017) an optional synthesizer expansion board that will turn the Sylphyo into a totally standalone instrument.

My synthesizer or computer doesn’t receive any MIDI signal from the Sylphyo

If you suspect the problem comes from the Sylphyo or from its receiver device, try to turn them off and on again. In addition, check that these items are paired. If not, please follow the pairing procedure described in chapter Getting Started in the user guide.

I’d like to use my Sylphyo under Linux or Android

We do not provide any official support for using the Sylphyo under Linux or Android, and we did not test it under these platforms. However, we’d be thrilled if you could tell us about your experiences with the Sylphyo under these platforms. Contact us!

Use and performance issues

I can’t hear the sound of my synthesizer or of my virtual instrument, yet I can receive MIDI messages from the Sylphyo

First, check the configuration of your synthesizer or your virtual instrument. It is sometimes very easy to accidentally set their volume to zero.

If everything seems correct, maybe your synth or virtual instrument understands MIDI CC7 Volume messages, which can be sent form the Sylphyo when you change the volume quick setting. Therefore, please also check that the volume on the Sylphyo has been set high enough.

It looks like the Sylphyo doesn’t properly respond to my breath or to my fingerings

Try turning your Sylphyo off and on again, but do not to blow into the mouthpiece or press any key before the main screen is displayed.

Always think of doing so before turning the Sylphyo on, because it undergoes a short calibration phase during which breath and capacitive sensors are automatically tuned in order to ensure an optimal response. Therefore, it is important not to disturb this mechanism.

How can I setup the Sylphyo to be more reactive?

The default settings are designed so that most users can learn to use the Sylphyo easily and in any kind of situation. However, these settings are not optimal regarding reactivity, and some people prefer having as short a delay as possible between their gestures and the audio output.

Set breath frequency (Breath section of the Settings menu) to the highest value possible, set key reaction time to 0ms and disable the More sensitive option (Keys section), then check on your computer or synthesizer that it uses as few audio inputs as possible, as well as the smallest buffer size (or latency) possible.

Reactivity is also affected by some settings in the virtual instrument or synthesizer. You might want to decrease attack time on amplification envelopes, as well as portamento or glide if this is not a desired effect.

I turned my Sylphyo on but the display never turns on

The Sylphyo might take up to 5 seconds before the display turns on. However, if you have waited for longer than 5 seconds and the display still doesn’t turn on, please charge your Sylphyo by connecting it to the mains via the 5W charger.

UpdatesRSS feed

Sylphyo 1.0.2 (24 April 2017)

Minor corrections (keys and key-bend)

This version brings minor corrections.

Issues resolved:

  • Made Inertial mode more easily visible.
  • More reliable key detection for some people.
  • Key-bend response slightly adjusted.

Thanks to our testers and early adopters. Contact us (contact@aodyo.com) if you'd like to participate in our beta test program, if you've spotted a nasty bug, or if you have any kind of trouble with your instrument. Have fun playing!

To install the update, click on the link below corresponding to your operating system, then follow the instructions:

Sylphyo Bench

To get you started quickly, we designed Sylphyo Bench, a small application with 5 sounds that harness most of the expressive controls of your Sylphyo.

To download it, click on the link below corresponding to your operating system:

Former versions

The former versions of the Sylphyo are only update files and do not include the Aodyo Update utility, which must be downloaded separately by downloading the last Sylphyo version. From the utility, click "Open another update…" and select the update file for the former version you also downloaded (with extension .aodyoupdate).

Version 1.0.1 (06 January 2017)New fingerings and better defaults

The Aodyo team wishes you a happy new year! This version brings small improvements, as well as two new fingerings.

Issues resolved:

  • Corrected Saxophone, Clarinet, Hulusi, Whistle, and EVI fingerings.
  • Fixed a rare display bug in the Settings menu.
  • Better default values: more sensitive keys by default, 40ms key reaction time.
  • More latitude for some options: thumb size can be decreased to 1, and breath range can be increased up to 3000.
  • Pitch-bend is now transmitted even without an ongoing note.

New features:

  • New fingerings: Celtic (inspired from bagpipes), and Ionian (the former version of Whistle).

Thanks to our testers and early adopters. Contact us (contact@aodyo.com) if you'd like to participate in our beta test program, if you've spotted a nasty bug, or if you have any kind of trouble with your instrument. Have fun playing!

Version 1.0.0 (14 December 2016)Tons of new features that will breathe new life into your sounds

With this new version of the internal software, you might as well say you've got a new Sylphyo. With brand new methods of expression control and easy settings menus, you'll be able to breathe new life into your sounds.

This version also offers some bug fixes and tons of new features. Thus, you might want to skim the user manual and keep it handy.

(If you tested this version as a beta, please reset your Sylphyo before installing this one.)

Bug fixes:

  • Done with stuck keys or finger recognition issues
  • Much more precise slider that only starts below the thumb
  • Reduced breath control and key latency
  • Less unwanted notes during legatos
  • Less redundant MIDI messages (only what's needed)
  • Faster startup and display
  • MIDI note messages are now better scheduled so as to allow some synths to recognize legato

New features:

  • Brand new interface
    • New performance screen
    • Easy to use, scrolling menus
    • You can now go to the settings menu by holding the Aodyo key while sliding your thumb on the slider from the very bottom to the thumbrest
    • The slider can be used in menus to quickly navigate, select items, and change values
    • Use the Aodyo key to quickly get out of a menu
    • Quick settings work almost like before, but you must use the lower octave key to access the MIDI channel
    • You can now monitor and control the pairing state with the wireless receiver device
  • Customizable MIDI mappings
    • More gestures can be used to send MIDI CCs, and you can select which CC for each of them
    • Easy MIDI Learn in the Mappings menu (select a CC, then blow into the Sylphyo to send only this CC)
  • Improved breath control
    • More reactive, more sensitive breath control
    • Customizable breath control frequency, up to 1000Hz (allows you to perform voice-related techniques)
    • Easy breath sensor configuration: minimum, range, and response curve
  • Improved performance keys
    • More reactive, more sensitive keys
    • Customizable reaction time (to optimize legato performance)
    • Updated fingerings, there are now 42 of them
    • Key-bend mode (beta feature), allowing to pitch-bend by sliding the finger on a key (see manual)
    • Replay same note option: allows to replay a note that is performed using two different consecutive fingerings
    • Key noise option (beta feature): allows to head key noise even when not breathing (with Samplemodeling/SWAM virtual instruments)
  • A better slider
    • More reactive, more sensitive slider
    • Choose between several main functions for the slider: control (like before), but also latch (the value remains even after contact ends), and pitch-bend (like a pitch-bend wheel)
    • Choose another slider function, depending on whether contact has started on the top or on the bottom edge
  • Movement control, redux
    • To activate the move mode (inertial mode), no need to go into a menu, just shake the Sylphyo downwards while your right thumb touches the slider
    • To get out of inertial mode, no need to go into a menu, just blow into the mouthpiece (makes sense, ain't it?)
    • You can also use two orientation angles of the Sylphyo (elevation and roll) to control two different CCs
  • Is that it?
    • No, please also check our brand new test app, Sylphyo Bench! Its five sounds are designed to harness the new capabilities of your Sylphyo, and to identify potential issues

Huge thanks to our testers and early adopters. Contact us (contact@aodyo.com) if you'd like to participate in our beta test program, if you've spotted a nasty bug, or if you have any kind of trouble with your instrument. Have fun playing!

Version 0.1.1 (05 September 2016)Bug fixes and increased stability

This update fixes several issues from the initial release, and increases general stability.

Issues resolved:

  • Part of the MIDI Program Change list was shifted.
  • The battery charge level indicator could display a near-empty level while the Sylphyo was fully charged.
  • Some parameters weren’t saved correctly.

New features:

  • Added a security on Program Change or MIDI channel change (which formerly required only pressing +/-), so that they cannot be triggered inadvertently anymore. Now, holding the Aodyo key is necessary in order to activate these functions.
  • The diagnostic screen now displays the state of the note keys.

Many thanks to our testers and early adopters. Contact us (contact@aodyo.com) if you’d like to participate in our beta test program.

Version 0.1.0 (02 February 2016)Initial version for Early Adopters / Musicora

This software was bundled with the first Sylphyo units sent to our Early Adopters. It was introduced during the Musicora show.