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Aodyo / Support / Faq

SUPPORT

Foire aux questions

No: Bluetooth is not good enough for instrumental performance. The Sylphyo uses a proprietary wireless system (hence the receiver device) that is very reliable, with a negligible response time (less than a millisecond).

If you already play the recorder, the whistle, the saxophone, the clarinet, the oboe, the flute, or the hulusi, you will find a fingering close to your instrument.

Otherwise, if you have a less common instrument and you think it is possible to adapt its fingering to the Sylphyo, contact us and we'll design something together.

Of course, you can play the twelve notes of the equal temperament system used in most Western music.

In addition, as the Sylphyo allows techniques such as key-bending, you can perform some other notes as well (for instance, you can bend some of these notes upwards by moving your fingers a bit outside note keys).

The mouthpiece of the Sylphyo is quite simple: you just blow into it like a recorder. Thus, there is no actual or simulated reed.

This means that, for the moment, you will not be able to finely adjust pitch, perform vibratos, or squeak using only your mouth (however, you can already perform fluttertongues and other articulation-related effects).

Note that the mouthpiece is removable: in the future, you will be able to replace it with an active mouthpiece equipped with sensors that will make these effects (and more) possible. This active mouthpice is currently being developed, but once it is available, you will be able to simply buy it and install it onto your Sylphyo.


Don't hesitate to talk about it with us by mail or with our community in the forums!

We do not provide any official support for using the Sylphyo under Linux or Android, and we did not test it under these platforms. However, we’d be thrilled if you could tell us about your experiences with the Sylphyo under these platforms. Contact us!

First, check the configuration of your synthesizer or your virtual instrument. It is sometimes very easy to accidentally set their volume to zero.

If everything seems correct, maybe your synth or virtual instrument understands MIDI CC7 Volume messages, which can be sent form the Sylphyo when you change the volume quick setting. Therefore, please also check that the volume on the Sylphyo has been set high enough.

Try turning your Sylphyo off and on again, but do not to blow into the mouthpiece or press any key before the main screen is displayed.

Always think of doing so before turning the Sylphyo on, because it undergoes a short calibration phase during which breath and capacitive sensors are automatically tuned in order to ensure an optimal response. Therefore, it is important not to disturb this mechanism.

The default settings are designed so that most users can learn to use the Sylphyo easily and in any kind of situation. However, these settings are not optimal regarding reactivity, and some people prefer having as short a delay as possible between their gestures and the audio output.

Set breath frequency (Breath section of the Settings menu) to the highest value possible, set key reaction time to 0ms and disable the More sensitive option (Keys section), then check on your computer or synthesizer that it uses as few audio inputs as possible, as well as the smallest buffer size (or latency) possible.

Reactivity is also affected by some settings in the virtual instrument or synthesizer. You might want to decrease attack time on amplification envelopes, as well as portamento or glide if this is not a desired effect.

The Sylphyo might take up to 5 seconds before the display turns on. However, if you have waited for longer than 5 seconds and the display still doesn’t turn on, please charge your Sylphyo by connecting it to the mains via the 5W charger.

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